PRIVACY POLICY
Effective date: 2024-03-15

1. Introduction

Welcome to VisorBros Sahyadri Custom Works.

VisorBros Sahyadri Custom Works (“us”, “we”, or “our”) operates visorbros.com (hereinafter referred to as “Service”).

This Privacy Policy governs your visit to visorbros.com and explains how we collect, safeguard, and disclose information that results from your use of our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).

2. Definitions

  • SERVICE: The visorbros.com website operated by VisorBros Sahyadri Custom Works.
  • PERSONAL DATA: Any data about an individual who can be identified from those data (or from other information in our possession or likely to come into our possession).
  • USAGE DATA: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
  • COOKIES: Small files stored on your device (computer or mobile device).
  • DATA CONTROLLER: The entity that determines the purposes and means of processing Personal Data.
  • DATA PROCESSORS (OR SERVICE PROVIDERS): Any third-party entity that processes data on behalf of the Data Controller.
  • DATA SUBJECT: Any individual who is the subject of Personal Data.
  • USER: The individual using our Service.

3. Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service.

Personal Data

We may ask you to provide personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address (Country, State, ZIP/Postal code, City)
  • Payment information (processed via Razorpay or other third-party payment providers)
  • Cookies and Usage Data

We may use this information to contact you with newsletters, marketing materials, and updates. You may opt out by following the “unsubscribe” link in our emails.

Payment Information (Razorpay Compliance)

We use Razorpay as a payment gateway for secure transactions. When you make a purchase through our Service, Razorpay may collect, process, and store your payment details, including:

  • Name and billing address
  • Credit/debit card or UPI details
  • Transaction details

Razorpay adheres to PCI-DSS standards, ensuring secure handling of payment information. We do not store or process your payment details directly.

For more details, visit Razorpay Privacy Policy.

4. Use of Data

VisorBros Sahyadri Custom Works uses collected data for:

  • Providing and maintaining our Service
  • Processing transactions securely
  • Notifying you about Service changes
  • Offering customer support
  • Monitoring Service usage and performance
  • Ensuring security and fraud prevention
  • Fulfilling legal obligations

5. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy. Retention periods vary based on:

  • Legal requirements
  • Business needs
  • Security and fraud prevention

6. Data Transfer

Your information may be stored and processed outside your jurisdiction. By using our Service, you consent to this transfer, ensuring that adequate security measures are in place.

7. Data Disclosure

We may disclose your information under certain circumstances, including:

  • To comply with legal obligations
  • To enforce our Terms and Conditions
  • In connection with business transfers (e.g., mergers, acquisitions)
  • To prevent fraud, security breaches, or technical issues

8. Security of Data

While we strive to protect your data, no method of electronic storage is 100% secure. We implement industry-standard measures to safeguard your Personal Data.

9. Your Rights Under GDPR & CCPA

Depending on your location, you may have the right to:

  • Access, update, or delete your Personal Data
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent for data collection

To exercise your rights, email us at visorbrosenterprise@gmail.com.

10. Service Providers

We may use third-party companies for:

  • Payment processing (Razorpay)
  • Analytics (e.g., Google Analytics)
  • Advertising and remarketing (e.g., Google Ads, Facebook Ads)

These providers have access to your data only to perform services on our behalf.

11. Children’s Privacy

Our Service is not intended for individuals under 18. If we discover that a child under 18 has provided Personal Data, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect upon posting on this page. We encourage you to review this policy regularly.

13. Contact Us

For any questions about this Privacy Policy, contact us at:

✉ Email: visorbrosenterprise@gmail.com